Lead-to-payment workflow

This page translates the client requirement into a clean operating flow. It shows how leads become clients, clients become projects, projects require compliant staff, and approved work becomes invoices and payments.

ERP logic

Keep each stage connected so data is entered once and reused across sales, operations, compliance, and finance.

Process Flow

Operational sequence for the whole system
Step ERP Action
Lead Intake Capture enquiry from website, Fiverr, referral, or email and assign an owner.
Client Conversion Create client master record, store contract, and set billing terms.
Project Setup Create project/site, define dates, staffing plan, and guard requirements.
Compliance Check Verify employee documents, certificates, and expiry status before assignment.
Operations Delivery Run shift planning, attendance, and timesheet approvals.
Billing & Payroll Generate invoices from hours/contracts and prepare payroll linkage.

Entry points

Website forms, referrals, marketplace channels, and manual sales entries should all feed the same lead register.

Control points

Document expiry, contract validity, and timesheet approvals are the checkpoints that protect the business.

Outputs

Client service delivery, invoice generation, payroll preparation, and reporting dashboards.